With almost any project of almost any size, we require a free initial face-to-face meeting where we get to know you and discuss your needs.

Together we will determine how we can best meet those needs, and then generate a proposal that outlines our plans.

In it you will find a detailed description of the scope and purpose of the project(s),
itemized costs, and time frame. If you decide to place your confidence in us and
approve our proposal, then the clock starts running, and so do we. Depending
on the scope and nature of a project, we may ask for a partial deposit before work commences. Initially we enter a discovery phase where we do the research necessary
to determine the problem before we attempt a solution. A team is formed and you will be assigned a project leader who will be your primary point of contact and ultimately responsible for every facet of your project's completion.

But first we make sure that we’ve got the problem identified before we ever commit pen to paper–or mouse to pad

– whether it’s a quick no-brainer, or involves working through our Creative Blueprint (a document we’ve produced to help facilitate your marketing objectives from a strategic perspective). Of course, every job is different, and the processes for work on a logo may be very different than that of a brochure or a web site, but every job is monitored and scheduled with approval cycles and input/feedback opportunities along the way. After
your final approval, we will send out for bids to print/production houses to complete the job, and will monitor its progress from release to delivery. If you like, we can work with your favorite vendors, or provide turnkey service with a select group of production houses that we know and trust. Regardless of the project or its size, we will explain in detail what you can expect and when you can expect it at every step along the way.